Return and Exchange Policy

At Billionaire Collection, we are committed to ensuring your complete satisfaction with every purchase. If, for any reason, you are not satisfied with your purchase, we offer a 7-day return and exchange policy. Please read the following guidelines carefully to understand the conditions and process for returns and exchanges.

1. Eligibility for Return and Exchange

• Time Period: You have 7 days from the date of delivery to return or exchange your product.
• Condition: The product must be in the same condition as when it was sent to you. It should be unworn, unwrapped, and with all original packaging and tags intact.

2. Return and Exchange Process

• Initiating a Return/Exchange: To initiate a return or exchange, please contact our customer service team at [support@billionairecollection.in] or [9833686707/ whatsapp support ] within 7 days of receiving your order.
• Shipping the Product: You will need to ship the product back to us at. Please ensure the product is securely packaged to avoid any damage during transit.
• Inspection: Once we receive the returned product, it will be inspected to ensure it meets our return policy criteria. This process typically takes 3-5 business days.

3. Refunds and Exchanges

• Refunds: If you opt for a refund, the refund amount will be credited to your original mode of payment. If your order was paid via cash on delivery, the refund will be credited to your bank account. Please provide your bank account details to our customer service team for processing.
• Exchanges: If you prefer to exchange the product, we will send the replacement item once the returned product has passed inspection. You will be notified via email once your exchange has been processed and shipped.

4. Important Notes

• Shipping Costs: The cost of return shipping will be borne by the customer unless the return is due to a mistake on our part.
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as per your preference.

5. Contact Us

For any questions or further assistance regarding our return and exchange policy, please contact us at:

Billionaire Collection
Email: [Support@billionairecollection.in]
Phone: [9833686707]

Thank you for shopping with Billionaire Collection. We appreciate your business and are here to ensure a smooth and satisfactory shopping experience.